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The Chinese Taobao/Tmall platform support oversea shipment. Therefore, if needed, you may also consider shopping through the China web store.
You may access through web page or by phone app (Taobao)
For a smoother purchase and tracking experience, we recommend using the Taobao phone app, and setting it up with your language within the app settings.
If this is your first time shopping on Taobao/Tmall, it would be great to contact customer service from within the shop first. They can guide you through the shopping process and inform you about the differences between various shipments. Customer service can also keep you updated.
P.S. Response may be laggy outside of Customer Service hours :
9:30 A.M. to 10:30 P.M in Beijing Time
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